Privacy Policy
Sophie Boissenat, owner of the website www.amethystequine.ca, is committed to protecting the privacy of her users. A “user” refers to any individual accessing the site or using its services, either online or in person.
This Privacy Policy outlines how Sophie Boissenat collects, uses, discloses, transfers, and stores personal information, and explains users’ rights regarding their personal data.
Legal Basis
This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Canada, including Bill 64 (Law 25) in Québec where applicable. These laws govern how personal data is collected, used, and safeguarded.
Purpose of Data Collection
Personal information means any information about an identifiable individual. This may include, but is not limited to: name, address, email, phone number, location data, or information relating to physical, psychological, economic, or social identity.
Personal data is collected only as needed to provide the services offered by Sophie Boissenat. For example, when a user submits a request via the scheduling tool or registration form, the data collected is used solely to respond to that request or confirm a service booking.
Personal data is only collected when necessary, and required fields are marked with an asterisk (*). If the user does not complete required fields, the form may not be submitted, and the request cannot be processed.
No personal information is sold, transferred, exchanged, or shared with third parties without the user’s knowledge and explicit consent.
Appointment Scheduling via Calendly
When a user books an appointment via the Calendly platform, the following personal data is collected:
-
First and last name
-
Email address
-
Phone number
-
Residential address
-
Name of the animal
-
Stable address
-
Name and contact details of the veterinarian (optional)
This information is collected solely to enable communication with the user regarding their inquiry or to execute a service contract.
Cookies
Cookies are small text files stored on a user’s device (computer, smartphone, etc.) when visiting a website. They are used to enhance site functionality and collect information about user behavior.
Users are informed of cookie usage upon arrival via a banner at the bottom of the screen, which allows them to manage their cookie preferences.
Types of cookies used:
-
Essential cookies: Enable core site functions such as security, authentication, and network management. These cannot be disabled.
-
Marketing cookies: Track advertising effectiveness and tailor ads based on user interests.
-
Functional cookies: Remember user preferences to personalize their experience.
-
Analytics cookies: Help understand user interaction with the site and improve functionality.
Users can change their cookie preferences at any time in their browser settings. Disabling cookies may affect access to certain features of the site.
Some third-party elements may still load cookies even if the user declines optional cookies. Users can view cookies via browser tools (e.g., the padlock icon next to the URL in Chrome’s incognito mode > “Cookies”).
For more information about managing cookies, users may consult:
-
Government of Canada – Privacy and cookies
Cookie Duration:
Session cookies expire when the browser is closed. Persistent cookies remain on the device until deleted or expired.
Cookies are not set:
-
If the user lands on the website but does not continue browsing.
-
If the user declines cookies via the cookie banner.